Why ‘Soft Skills’ Are Now ‘Power Skills’ — The Superpower for Success

What if I told you the most important skills for your career success aren’t technical at all? For years, we’ve been told to focus on “hard skills” like coding, data analysis, and software proficiency. Meanwhile, the so-called “soft skills” — communication, empathy, and teamwork — were often seen as extras, nice-to-haves but not essential.

But everything has changed. Today, these “soft skills” are being rebranded as “power skills,” and they are no longer optional. In fact, they’re the very skills that will determine your success in a world driven by AI, automation, and constant change. According to Fast Company, companies are waking up to the fact that power skills are essential for driving growth, innovation, and human connection in a machine-driven world (Smith, 2024).

Let’s dive into why power skills matter more than ever — and how you can develop them to thrive in your career.

The Rise of Power Skills in an Automated World

Here’s a simple truth: AI can perform tasks, but only humans can think, feel, and lead. As automation takes over repetitive work, human-centered skills like creativity, empathy, and emotional intelligence are becoming the “X-factor” for success.

Forward-thinking companies realize that if they want to stay ahead, they need leaders, employees, and teams who can do what machines cannot: adapt, innovate, and connect. As more roles evolve due to AI, companies are prioritizing people with power skills—the ability to lead with compassion, manage change, and inspire creativity.

Why Power Skills Are the New Workplace Superpower

Let’s break down exactly why these skills are non-negotiable for modern professionals.

1. The Human Touch Matters More Than Ever

Key Takeaway: Machines can handle processes, but only people can build relationships.

In an era where technology handles repetitive tasks, humans bring connection, compassion, and empathy to the table. These qualities build trust with clients, colleagues, and customers. Emotional intelligence allows you to read a room, understand different perspectives, and manage relationships with care.

Here’s the kicker: According to LinkedIn’s Workplace Learning Report, 89% of learning and development (L&D) professionals agree that power skills are essential for the future of work (LinkedIn, 2024). Additionally, as reported in Forbes, emotional intelligence is one of the top 10 future job skills, right alongside analytical thinking and active learning (Wells, 2024). Whether you’re a manager or a new hire, your ability to “read the room” could be the edge that makes you stand out.

Ask yourself: How well do I manage my emotions in challenging situations? Do I listen actively and seek to understand, not just respond?

2. Power Skills Drive Creativity and Innovation

Key Takeaway: You can’t automate creativity — and that’s your advantage.

Innovation is the secret sauce of industry disruptors. Think about it — the most successful companies are the ones that reinvent, reimagine, and rework what’s possible. To do that, they need people who can think beyond the obvious.

Creativity and critical thinking are must-haves, not nice-to-haves. While AI can suggest ideas, human insight is needed to recognize which ideas are worth pursuing. Whether you’re launching a product, solving a crisis, or brainstorming a marketing campaign, human creativity turns good ideas into breakthrough solutions.

Here’s something to consider: How can you nurture your creativity at work? Are you carving out space for “thinking time,” or are you stuck in reactive mode all day?

3. Resilient Leaders Rise in Times of Uncertainty

Key Takeaway: The most effective leaders thrive in the face of uncertainty.

Leadership is no longer about authority — it’s about emotional resilience, clear communication, and collaboration. During moments of uncertainty (think back to 2020), it wasn’t just technical skills that helped teams survive — it was the leaders who showed up with empathy, stability, and clarity.

Great leaders aren’t born — they’re built through practice. Resilient leaders stay calm under pressure, communicate clearly, and foster a sense of unity when everything feels chaotic. These leaders don’t just manage people — they inspire them to keep going.

Reflection: How do you show up as a leader when things get tough? Do you lean into compassion, or do you get caught up in stress and frustration?

What This Means

No matter where you are in your career — entry-level, management, or executive — power skills are your pathway to growth, opening doors to new opportunities, stronger relationships, and lasting success. The way you apply these skills, however, may look different depending on your role. Here’s how power skills shape growth and success for employees and leaders alike.

If You’re an Employee: Developing power skills like adaptability and emotional intelligence will help you stand out in promotions, interviews, and performance reviews. Companies now recognize that their most valuable team members are those who lead with empathy, solve problems creatively, and manage relationships with care.

If You’re a Leader or Employer: Building a team with strong power skills creates a resilient, innovative, and collaborative culture. Leaders who model empathy, clear communication, and adaptability inspire their teams to do the same. Your team will follow your lead.

Remember, as Maya Angelou famously said, ‘People will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ Power skills are at the heart of making that lasting impact. Developing these power skills is a gateway to growth for anyone in the workforce. Whether you’re aiming for leadership or just starting, mastering these skills opens doors and creates opportunities. Prioritizing power skills in training and mentorship is an investment in making strategic moves that strengthen the entire organization. The future of work belongs to those who can lead with empathy, adapt quickly, and inspire creativity in others.

Betting on Power Skills for Success

So, what’s the bottom line on power skills for success?

  1. The Human Touch Matters: In a world where machines handle repetitive tasks, what we bring to the table as humans is more valuable than ever. Skills like empathy, teamwork, and emotional intelligence build the kind of relationships that are essential to success. These are the qualities that connect us, making people—more than tasks—the heart of business.
  2. Fuel Creativity and Innovation: Power skills like creativity and adaptability empower teams to think beyond the status quo. As business landscapes shift, those who can innovate and adjust to change become the trailblazers. Critical thinking, problem-solving, and leading with emotional intelligence create a workplace culture that’s open to new ideas and able to pivot in the face of disruption.
  3. Resilience and Leadership in Action: Power skills set great leaders apart. Leading through uncertainty demands emotional resilience, clear communication, and an ability to foster collaboration. In today’s world, leaders who cultivate these skills keep their teams motivated, united, and focused, no matter what challenges come their way.

Now is the time to bet on power skills like empathy, adaptability, and creativity — because the future of work belongs to those who lead, innovate, and connect. While AI takes on routine tasks, power skills will define the most successful employees, leaders, and organizations. These skills aren’t just “good to have” — they’re game-changers. The future will be shaped by those bold enough to bet on themselves and master these essential power skills.

Through our Inspiration Moments, we explore ways to adapt, inspire, and thrive, finding insights and resources that make growth more achievable, even for those juggling many responsibilities. For more inspiration and resources to help you reach your potential, visit bettingonme.com. Together, let’s make the most of the opportunities before us and create a future full of promise.

Thanks for allowing me to join you on this journey. Until next time, keep thriving and believing that ‘Life happens for you, not to you, to live your purpose.

Respectfully,

Lynn “Coach” Austin

References

LinkedIn. (2024). LinkedIn workplace learning report 2024. https://learning.linkedin.com/content/dam/me/business/en-us/amp/learning-solutions/images/wlr-2024/LinkedIn-Workplace-Learning-Report-2024.pdf

Smith, J. (2024, September 12). Soft skills are dead. Long live skills. Fast Company. https://www.fastcompany.com/91190404/soft-skills-are-dead-long-live-skills 

Wells, R. (2024, January 5). Emotional intelligence: No. 1 leadership skill for 2024, says research. Forbes. https://www.forbes.com/sites/rachelwells/2024/01/05/emotional-intelligence-no1-leadership-skill-for-2024-says-research/

About

Lynn F. Austin is an educator, author, emerging AI thought leader, and doctoral candidate who is passionate about inspiring others to reach their highest potential. With a strong foundation in faith and expertise in leadership, personal growth, and AI in higher education, Lynn is dedicated to empowering individuals to embrace challenges, opportunities, and change.

As a speaker, Lynn shares her insights and experiences at schools, conferences, and workshops. As the author of The Newman Tales children’s book series and other business, motivational, and faith-based books, Coach Austin draws from personal experience and professional expertise to motivate readers to join her toward purposeful living along a ‘life happens for me (not to me) to live my purpose’ journey of faith, growth, and inspiration.

Lynn Austin

Ms. Austin is an author, coach, professor and managing Director at Austin Group Consulting. She is a 2017 Humanitarian Award recipient. The award recognizes individuals who, despite the obstacle, demonstrate the courage to take decisive action, the wisdom to face aggressive challenges, and the willingness to sacrifice to affect causes that impact the betterment of the community. Lynn holds an MBA from Capella University, and a B.S. from Washington Adventist University. She is currently pursuing a doctorate in strategy and innovation. She enjoys writing, teaching, hiking, traveling, riding motorcycles and spending time with her rescue dog Newman.

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